journalism, news, publishing, socialmedia

Facebook’s News Feed changes leave publishers with strategies to rethink and a tougher battle against fake news

Facebook spelled out in Scrabble letter tiles
Facebook changes have left publishers with an unexpected challenge to start 2018

Publishers have been dealt a head-scratching start to 2018, following confirmation of Facebook’s previously tested News Feed changes, shifting directly posted news out of the main News Feed, leaving many strategies with an unexpected hole to plug (‘translated’ here for in layman’s terms by Adam Tinworth).

Essentially it boils down to this, from  Facebook’s own post ‘News Feed FYI: Bringing People Closer Together’, the killer blow in bold:

Because space in News Feed is limited, showing more posts from friends and family and updates that spark conversation means we’ll show less public content, including videos and other posts from publishers or businesses.

As we make these updates, Pages may see their reach, video watch time and referral traffic decrease.

But amongst the issues and talking points, there could now be serious problems for official sources and publishers given a scenario where a person shares a post containing a bogus fact or fake news (whether intentional or not), appearing happily on any users News Feed, but a post from an official organisation or publisher responding, clarifying or verifying this incorrect post, would under the new logic, gain far less traction compared to the ‘popular’ post and have to work far harder to reach all those that would have seen the original. Thus reversing work done and and commitments to battle fake news by Facebook itself.

For example, the New York Times highlights:

“A bogus news story that spread in December illustrates the problem, Mr. Struharik said. The story claimed that a Muslim man had thanked a good Samaritan for returning his lost wallet, and had warned the Samaritan of a terrorist attack that was planned at a Christmas market.

The fabricated story circulated so widely that the local police issued a statement saying it wasn’t true. But when the police went to issue the warning on Facebook, they found that the message — unlike the fake news story they meant to combat — could no longer appear on News Feed because it came from an official account.”

As Frederic Filloux points out in his latest Monday Note post,”Facebook is done with quality journalism. Deal with it.” after all the troubles with ‘fake news and bad PR‘:

“Facebook has all the reasons in the world to get rid of journalism:

As acknowledged several times by Mark Zuckerberg, news doesn’t share well, compared to friends and family posts, while the entire Facebook model is based on the speed of sharing, multiplied by its two billion users, and coupled to an unparalleled knowledge of each one.”

Some interesting thoughts, amongst the various musings on ‘what do we do now’ posts from across media landscape, on amended strategies for publishers, from Lara O’Reilly at the WSJ (via Twitter), HT to Adam Tinworth – will be interesting to see how these might develop:

How publishers will react: 🔵

  • Facebook Groups prioritised 🔵
  • More journalists will be encouraged to have public profile pages 🔵
  • “Tell us what you think in the comments!”

As Facebook outline:

Pages making posts that people generally don’t react to or comment on could see the biggest decreases in distribution. Pages whose posts prompt conversations between friends will see less of an effect.

Essentially, for publishers, these News Feed changes mean a renewed focus on making your own site’s content as engaging, shareable (in both a technical and emotive sense) and SEO-friendly.

Relying heavily on traffic from and an audience via Facebook was always going to be a gamble. ultimately they are a profit-driven business, so whatever changes they’ve made or concessions might have come along for public organisations, the bottom line will always be the bottom line.

The goal posts have shifted, as we always knew they would. Publishers’ must battle on.

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content, news, publishing, socialmedia, strategy

Latest Facebook change to tackle ‘engagement bait’ – a warning to publishers

Another week, another Facebook change, but this “Page-level demotion” should be significant for publishers, as the battle against fake news rounds upon ‘engagment bait’.

Facebook will “…begin implementing stricter demotions for Pages that systematically and repeatedly use engagement bait to artificially gain reach in News Feed.”, with changes rolling out over the next few weeks.

So now is the time to adapt and “avoid inadvertently using engagement bait in their posts.”

Headline writing and related social posts just got harder for some publishers and some publishing strategies just took a hit.

Potential impact

Publishers using “engagement bait tactics in their posts should expect their reach on these posts to decrease.

“Pages that repeatedly share engagement bait posts will see more significant drops in reach.”

“Pages should avoid headlines that withhold information required to understand what the content of the article is and headlines that exaggerate the article to create misleading expectations.”

Facebook are directing publishers to “focus on posting relevant and meaningful stories that do not use engagement bait tactics.”

This is where it might get hazy, the line between one man’s ‘engagement tactic’ using an element of teasing the reader or highlighting a keyword or name to catch their eye amongst the unending stream of content, can be another’s murky and misleading clickbait.

One strategy, of withholding elements of a story in aheadline, might have to be rethought: “People expect the stories in their feed to be meaningful to them. When the headline of a story is missing information, people tend to find that misleading, sensational and spammy.”, although how Facebook will know if this has occured is an interesting point.

Do’s and don’ts for Facebook posting

More detail from Facebook on how they suggest publishers approach posting on the platform – Facebook will begin implementing stricter demotions for Pages that systematically and repeatedly use engagement bait to artificially gain reach in News Feed – more from News Feed Guidelines:

DO’s of Facebook publishing:

Continue to publish your work to Facebook, personalising the message to your readers, creating engaging posts – ways to do this include:

  • Ask a question about the subject matter of the story to encourage commenting
  • Pick out a key quote from the body of the story that will compliment the headline
  • Ensure your headline/post encourages readers to click rather than giving the full story – but DON’T stray into click-bait headlines (see below)
  • Continue to publish posts that ask people for help, advice, or recommendations, such as circulating a missing child report, raising money for a cause, or asking for travel tips – these will not be adversely impacted by the Facebook update.
  • Ask people to ‘Spread the word’ rather than share
  • Remind people to ‘Tell a friend’ or ‘Warn a loved one’
  • Ensure you upload an image to your Facebook post to ensure a widescreen preview rather than a thumbnail picture.

DON’TS of Facebook publishing:

  • Publish headlines that withhold information intentionally leave out crucial details or mislead people, forcing them to click to find out the answer. For example, “When She Looked Under Her Couch Cushions And Saw THIS…”
  • Publish headlines that exaggerate the details of a story with sensational language tend to make the story seem like a bigger deal than it really is. For example, “WOW! Ginger tea is the secret to everlasting youth. You’ve GOT to see this!
  • Ask readers to ‘Tag a friend who would do this’ as Facebook see this as ‘Tag Baiting
  • Ask readers to comment or react in a certain way – Facebook sees this as ‘Comment Baiting’ or ‘Vote Baiting’
journalism, news, socialmedia

newsrewired snapshots for digital journalists: fake news war, live video, data vis, and robots

I wasn’t at the news:rewired digital news conference yesterday, 8 February, but the updates were so excellent, and adding to a timeline in Twitter Moments was surprisingly easy.

content, news, publishing, socialmedia

Facebook not a publisher, but with 1.8bn users comes responsibility

An introduction from a Business Insider article:

“Axel Springer CEO Mathias Döpfner sat down with Andreas Dietrich of the Swiss publication Blick and discussed the issue of fake news and Facebook’s part in it.

“Döpfner believes Facebook should not have to sort out hoaxes from real news because it is a distributor of news — not a publisher.” Read more at uk.businessinsider.com

Facebook is indeed, not directly a news organisation, and clearly dealing with the sources of fake or ‘alternative’ news would be the ultimate solution.

But to ignore the amount of ‘news’ being posted, shared, and commented on by such a huge social network without acknowledging and taking some basic responsibility in blocking factually incorrect stories would be letting down it’s user base to say the least.

news

Worth reading: Change never stops, but we will always need journalism

A few pertinent quotes at the turn of another tumultuous year in news media from Peter Preston, in his Guardian column, an excerpt from his chapter for Last Words? How Can Journalism Survive the Decline of Print?: “..digital consumption/addiction accelerates away and social media dominate reading time and attention. One habit dies; another takes over.”

“And all of this, one crisis after another, one false dawn after another, seemed to promise some publishing nirvana just around the corner…

“To this day, only about 10% of news on the net comes with a price tag. The central competition, therefore, had to be scrabbling for advertising riches…”

“The point about looking back is that this unwinding chronicle never ends, never finds a steady state. There’s a whole new world beyond Facebook and Google out there – and only one certainty firm in the mix. However produced, however delivered, this swirling world needs facts, perceptions, arguments, reflections, hard truths. This world needs journalism.”

Amen. 

Original article http://j.mp/2hG1bEI, published 1 January, 2017

content, journalism, news, strategy

Worth reading: People will read your long stories on their phones (for two minutes, anyway)

Good news, publishers: People will read your long stories on their phones (for two minutes, anyway)
As publishers’ tablet dreams diminish, are smartphones picking up the slack when it comes to reading long articles online? A report out from the Pew Research Center [from May 2016] tries to answer that question, and comes away with some reassuring findings: Yes, people are willing to engage with longer content (i.e., news stories over 1,000 words) on their phones.…

Seems to be various schools of thought on this, how the length of the article affects chances of being read, or being read to the end, etc.

Underlying this question, it’s quality of the content, information or writing that really counts, especially for long-tale value.

May 6, 2016 at 02:50PM
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digital age, news

Worth reading: Your new iPhone 7 headphones will break all the time because of Apple’s obsession with minimalism

Your new iPhone 7 headphones will break all the time because of Apple’s obsession with minimalism
Deep within Apple’s labyrinthine website, beyond its beloved laptops, phones, and tablets, is a class of items that are universally reviled.

A couple of week’s old, but still interesting on the whole iPhone headphone jack saga

September 8, 2016 at 02:23PM
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